Is it easy for you to bring in and train a new employee? Do you know exactly how and why you do things the way you do?
People notice when you have a well-run business. There are many types of business documents, ranging from procedure manuals to process workflows, all of which help your business stay on track.
All good business documents have the following 3 things in common.
1. It’s a Training Tool
Have you ever had the experience of trying to bring in someone new to a position without any reference information? If so, you know how time consuming it can be. Tasks get forgotten, thoughts get scattered, the learning time is increased. Wouldn’t it be nice to hire an assistant and be able to go through a procedure manual with them that lays out all the information? It allows them to understand the business and their responsibilities much faster, gives them a reference document and frees you up from spending as much training time.
2. It’s the Process
When was the last time you sat down and thought about what your business really does and how you (or your employees) do it? One of the *huge* benefits of documenting your business is the process of talking through how you do business. It brings a lot of clarity around what’s working, what’s not, and how you would like things to be. It cleans out the deadwood around your processes. It brings to light a lack of processes. It draws attention to what is valuable to your business right now.
3. It’s a Reference
There is something freeing about getting your thoughts all down on paper. You can then ‘forget’ about them, because it’s easy to look it up again. You can quit explaining and remembering the same information over and over again. It provides a reference for you and others to learn and remember the same company information.
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